Frequently Asked Questions

Clear answers to help you understand how we work.

  • 1. What is OnSite Social?

    OnSite Social is a specialized social media agency focused on helping construction companies build a strong, consistent, and professional online presence.

  • 2. Where is OnSite Social located?

    OnSite Social is based in Medellín, Antioquia, Colombia and works remotely with construction companies across the United States.

  • 3. Who do you work with?

    We work with established construction companies generating over $1M in revenue, primarily in competitive U.S. markets such as California, Texas, New York, and Florida.

  • 4. Do you only work with construction companies?

    Yes. We specialize exclusively in construction companies, allowing us to create more relevant and effective content strategies.

  • 5. What services do you offer?

    We offer social media management, content planning, video editing, posting and scheduling, caption writing, and full platform management tailored for construction companies.

  • 6. What does social media management include?

    It includes planning, creating, editing, and posting content, as well as managing your platforms to ensure consistency and professionalism.

  • 7. Do you create the content for us?

    We handle the editing, structuring, and posting of content. You provide project footage, and we guide you on what to capture.

  • 8. How does your process work?

    Our process includes strategy and planning, content creation and editing, scheduling and posting, and ongoing optimization to improve performance.

  • 9. How often will you post on my account?

    Posting frequency depends on your selected package, but all plans are designed to maintain consistent visibility and engagement.

  • 10. How long does it take to see results?

    Results vary, but most clients begin to see improvements in consistency, brand perception, and engagement within the first few months.

  • 11. Can social media help me get more construction projects?

    Yes. A strong online presence increases credibility and visibility, helping attract better clients and higher-value construction projects.

  • 12. What results should I expect?

    You can expect a more professional online presence, improved consistency, stronger brand positioning, and increased visibility in your market.

  • 13. How involved do I need to be?

    Your involvement is minimal. We guide you on what to capture, and we handle the planning, editing, and posting.

  • 14. What makes OnSite Social different from other agencies?

    We focus exclusively on construction companies and provide a fully managed system that combines strategy, content creation, and execution.

  • 15. Is this service right for my company?

    Our services are best suited for established construction companies that want to improve their brand, increase visibility, and attract higher-value projects.